State Farm® Insurance Agent Larry Laino

"Larry's staff member Joseph reached out and helped me with switching my auto and home insurance to state farm, I liked his calm and go get attitude to gain a customer. Nice customer service and good pricing."

"The team at Larry’s office has been an absolute pleasure to work with. I have never experienced such a seamless and stress-free process when dealing with an insurance agent before. From start to finish, everything was handled with exceptional professionalism and efficiency.
The turnaround time was impressively quick, and the team went above and beyond to ensure that I found the exact policy and coverage that best suited my needs. Their in-depth knowledge and dedication made what can often be a complicated process feel effortless.
A special shoutout to Joseph, who truly stood out throughout the entire experience. He was incredibly helpful, attentive, and made sure all my questions were answered promptly. His commitment to providing outstanding service did not go unnoticed. Thank you Joseph!"

"The team in Larry's office are fantastic! They are knowledgeable and eager to help. They know their product. Better yet, they know my situation and readily find ways to improve my insurance situation. 100% would ,and do recommend!"

"After I purchased my first vehicle a few years ago, Tuyler was so helpful in finding me great coverage. I’ve been a State Farm customer ever since and have been so happy with everything Tuyler and the company have provided me. She is patient, thorough and very knowledgeable in what she does. Highly recommend!"

"I talked to Tuyler and switched over to State Farm. I can't believe the amount of money she saved me! She was very knowledgeable and made the process quick and easy!"

"Tuyler is the best!!!! She’s always making sure that I get the best service possible! She makes everything to easy. SHES THE BEST!"

"Tuyler was so helpful! Couldnt ask for an easier transition for new insurance. Want it done right. Ask for her!"

"Switching in Insurance to State Farm was a no-brainer very competitive price beat everyone else's agent and the office went above and beyond to work with me for switching and price quoting. Very appreciative"

"Joseph is the best! Save me a lot of money on insurance needs. Explained everything in detail to me. Thanks Joseph!"

"Brady was so helpful and knowledgeable."

"Joseph provided excellent customer service!! We bundle Car, Boat, and renter insurance, and save me a good chunck of money. Would totally recommend him!!"

"I was very pleased with the prompt service provided by Joseph Mamalat who had reached out to me to offer the best insurance package for my needs. I highly recommend working with Joseph and the Larry Laino team."

"Chelsea is AMAZING!"

"I appreciated the customer service that was given to me by a StateFarm agent today when trying to buy a new policy. Honestly I never received that kind of service anywhere else. I was valued and felt like I'm a rich customer. Brady, Thank you"

"We insured our new car and Jacob really helped us figure out all the details. We express our gratitude to him. This is the best insurance company and very smart employees. Thank you!"

"I had the good fortune to talk with Colleen at the Larry Laino agency. Most professional, polite and helpful beyond expectations. Thank you Larry and THANK YOU Colleen."

"Have been in another location for ten years, I got sick of the lack of costumer service so I even change insurance couple months ago.
I decided it to give it a shot with another location and BRADLEY did an AMAZING job. I am very happy with everything but MOSTLY the costumer service.He was easy to work with and talk to."

"Wish I could give zero stars.

If you want someone’s help picking out a policy during the sales process, he and his team can help. If you have an auto claim that is anything other than a total loss, this team is useless. They will read you your policy back to you. They won’t advocate for you with Bloomington, make a call themselves, connect with your claim manager, or influence any outcomes. In fact, they come across as surprised you want their help. I was left to do that for myself until I felt I had a favorable outcome.

I’m sure Larry will write back to this with a statement making you wonder if I’m the person that mis-stepped here. Larry would have left me to accept any estimate from State Farm. In the end, after hours of my own work and persistent calls to Bloomington, my car was deemed a total loss. I’m not sure he even has enough facts to know what happened in my case to comment.

** update after Larry’s response. We did talk to you a couple times. We were asking for your help in advocating for our claim and understanding the process which you couldn’t help with. I did talk to Chelsea this week after you returned my call from your vacation. You must not have gotten the message. We decided to just change agents instead. The new office in Batavia is great."

"Larry and his team have always been polite, helpful , and honest. I would recommend them to anyone!"

"I had an excellent experience dealing with Brady on my new policy. He was more than willing to answer all of my questions and concerns."

"I recently changed agents and currently have Larry Laino as a State Farm agent. I called to get information updated on my policy and the account manager, Chelsea Lydon, got my information updated and sent to me within minutes. They are quick and helpful. I highly recommend!"

"@ Larry Laino, I just want to let you that Joseph M. was prompt in getting me quotations on occasions (PUP & Home Owners Ins.) Last January I did not get the PUP because Jacob did not want to give me a quote, it's because I made a comment that my calls were not answered / returned and you did sided on your employee then."

"Working with Joseph Mamalat at State Farm was an absolute pleasure. From the moment I started our conversation, he made me feel completely at ease—his approachable demeanor and professionalism created an environment where I felt comfortable asking questions and discussing my options. There was never any pressure, only patience and thorough explanations.

Joseph took the time to walk me through various insurance choices, ensuring I fully understood each one. Not only did he answer all my questions with care, but he also helped me find ways to reduce costs on both our homeowners and car insurance without compromising coverage. His dedication to customer satisfaction truly shines through, and I am incredibly grateful for his expertise and guidance. If you're looking for someone who genuinely cares about helping you make the best insurance decisions, I highly recommend Joseph!

Thank you Joseph!"

"I want to think Bradley S. For helping me with a quote for my auto insurance life insurance and renters insurance!! I got an awesome deal. My coverage is better than I used to get and I’m getting a lot more for my money.!! So thank you Bradley so much. I will refer you to my friends!!"

"Larry & Colleen went above and beyond to help us with a pathway to communicate with the State Farm Claims Department to navigate our claim. If you need an agent to go to bat for you Larry is your guy!"